SHIPPING POLICY
All orders as of right now are part of a limited pre-order release.
Please allow 4-6 weeks for production and shipping.
Once your order has been shipped, you will receive a tracking number via email.
OFFGRID CO is not responsible for delays caused by shipping carriers.
Thank you for your patience and support.
DO YOU SHIP WORLDWIDE?
At this time, we only ship within the United States - International Shipping Coming Soon!
HOW MUCH DOES SHIPPING COST & WHEN WILL MY PACKAGE ARRIVE?
We aim to provide our customers with the best possible service. We process and dispatch standard orders in 1-2 days. During busy times, such as Christmas, please allow a couple extra days. Larger items dispatch within 3 days through our trusted courier service.
If you have a pre-order - please expect 4-6 weeks for production and shipping.
Once your order has been shipped, you will recieve a tracking number via email.
OFFGRID CO is not responsible for delays caused by shipping carriers.
There are no extra charges for packaging as we recycle most of what we receive—just trying to do our bit for the environment.
Our standard delivery rates varies as we are just now starting out
SHIPPING COST :
We offer a flat rate of $9.99 on all orders within the United States.
MY ORDER HAS NOT ARRIVED, WHAT DO I DO?
Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email under the Contact Us section - with your order number, and we will find your package’s whereabouts.
WHEN WILL I KNOW WHEN MY ORDER HAS BEEN DISPATCHED?
Once you place your order, you will receive an email confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order.